Refund policy

Because each item is made-to-order, we cannot accept returns, exchanges, or refunds for reasons such as change of mind, incorrect size, or color preference.

We guarantee that your order will arrive in the condition described and match the product specifications on our website. If your order arrives defective or damaged, we will replace it at no additional cost. To process a replacement, we may require clear photographic evidence of the issue within 7 days of delivery.

This policy does not affect your statutory rights under applicable consumer protection laws in your jurisdiction.

You can always contact us for any return question at juliabymes@gmail.com